Can I have an item sent to a business address?
Yes, you can have your item sent to any designated address, however all items require a signature.
Which forms of delivery are available?
Within the M25 we deliver items using our trusted partner, Green Couriers. Throughout the rest of the UK we will use DPD or UPS.
How much does shipping cost?
Our deliveries are charged at £8 each way, whether in London by courier or the rest of the UK with DPD or UPS.
What happens if the rented items go missing in transit?
Our items are insured, whether by courier or by post. We are alerted when an item arrives at its destination, ensuring its safe arrival.
Is same day delivery available?
We're delighted to be able to offer a 2-hr delivery service within the North Circular, 3 hours within the M25 and next day delivery throughout the rest of the UK on orders received before 5pm.
Can I have the item delivered internationally?
Yes, depending on the location. On request we would be happy to make arrangements for any European address and some international locations. The MWHQ stylist service is the perfect option for your holiday of choice. All you need to take is your bikini and the perfect holiday wardrobe will be waiting at your holiday address to greet you on arrival!
Is a signature required for delivery?
Yes, all items require a signature.
Do you ship to PO boxes?
Can I track my order online?
Yes, you can track each stage of the rental journey via your account.