How It Works
WE CONTINUE TO DISPATCH ORDERS WHILST ADHERING TO THE LATEST GOVERNMENT'S GUIDELINES IN RESPECT OF COVID-19. FOR THE LATEST BUSINESS UPDATES, PLEASE SEE HERE.

How It Works

 

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Browse MY WARDROBE HQ

Whether you’re looking for occasion or everyday wear, bags or accessories, on MWHQ you can rent pieces from 500+ designers...

And did you know you can buy with us too? Most of our items are listed for sale at a fraction of the RRP - perfect for classic icons and pieces you’ve missed out on from previous seasons...

 

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Register and start renting

Register and start renting

Before you can rent on MY WARDROBE HQ, we will first need to verify your identity - but don’t worry, it will only take a few minutes! And if you are buying? You can always checkout as a guest... no questions asked ;)

 

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Wear, enjoy, return and... repeat!

Wear, enjoy, return and... repeat!

Enjoy wearing your rental from as little as 4 days to as long as 14 days. When you are ready, just send it back via your pre-paid DPD return label and we’ll take care of all the boring stuff (dry cleaning, ironing, etc...).

Can’t bear to part from it?
Email info@mywardrobehq.com to buy your rental and keep it for life!

WHAT DO YOU GET IN RETURN?

Designer pieces that are authenticity checked

Designer pieces that are authenticity checked

Fully managed service - all items will always arrive on time and in a clean and pristine condition

Fully managed service - all items will always arrive on time and in a clean and pristine condition

Included rental insurance for minor wear and tear

Included rental insurance for minor wear and tear

Fuss-free returns via any DPD drop-off points

Fuss-free returns via any DPD drop-off points

Free dry cleaning - we’ll take care of it so you don’t have to!

Free dry cleaning - we’ll take care of it so you don’t have to!

Full refunds for any unworn items

Full refunds for any unworn items

FAQ's

We ask that you return the item in the same packaging as it was delivered to ensure little or no waste occurs.

Any orders placed before 11:30am Monday - Friday will be delivered the next business day. We offer Saturday deliveries (at a premium) for orders placed between 12.01pm and 11.59am Thursday - Friday.

If an item that you have ordered doesn't fit, you have 24 hours to get in touch with our customer services on info@mywardrobehq.com and return your item to us. We will be happy to refund the rental fee/purchase price of any unworn items as long as the security tags are still attached.

Please contact MWHQ Customer Services on 020 7341 9000. When the item is received back we'll carry out a condition report and assess the damage and consider a suitable solution, whether laundering, repair or additional charge, in part or full, from the renter as compensation to the owner for their loss.